Privacy Policy

1. Information We Collect

We collect the following types of information:

1.1 Information You Provide

• Account registration (name, email address)
• Contact form submissions
• Donation details (donor name, email, amount)
• Correspondence with us

1.2 Payment Information

Payment information (credit card, UPI, etc.) is collected and processed directly by Razorpay, our payment processor. We do not store complete payment card details on our servers. We only retain transaction IDs and payment status for record-keeping.

1.3 Automatically Collected Information

• Device information (browser type, operating system)
• IP address and general location
• Usage patterns and page views
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send administrative messages and updates
• Monitor and analyze usage patterns

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With payment processors to complete transactions
• When required by law or legal process
• To protect our rights, privacy, safety, or property
• With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our website. You can control cookies through your browser settings.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

8. Contact Us

If you have questions about this privacy policy, please contact us through the contact form on this website.